Contact Information

Customer Support Channels

1. Support Email (Fastest Response): [

   Warmlime

   wjdhkxdua@outlook.com] Response time: Within 24 business hours (Monday–Friday MST)
   
2. Online Message Form: Built-in contact form on our website homepage

Business Hours

Warehouse operation: Monday – Friday 8:00 – 16:00 MST Customer service team offline on Saturday, Sunday and US national public holidays. All messages submitted on off-hours will be replied on the next working day.

Returns Mailing Note

When sending returned items, mark your unique RMA number clearly on the outside of the package, addressed to Returns Department at our Colorado warehouse address above.